ak887's Privacy Policy
Your personal information is our highest priority. This page describes with full transparency how we collect, store, and use your data.
1. Introduction and Scope
ak887 ("we", "our", "platform") provides a safe and reliable online betting and casino service for users in Bangladesh. This Privacy Policy ("Policy") describes how we collect, store, use, disclose, and protect your personal information.
By using the ak887 website (https://ak887.lat) or registering for our services, you consent to the terms of this Policy. This Policy should be read together with our Terms and Conditions and Responsible Gaming Policy.
Our services are intended solely for individuals aged 21 and above. We do not knowingly collect information from minors.
2. What Information We Collect
We may collect the following types of information when you register and use the ak887 platform:
2.1 Information You Provide Directly
- Full name, date of birth, and gender
- Valid email address and mobile number
- Residential address (division, district, upazila)
- National ID card or passport number (for identity verification)
- Payment information such as bKash, Nagad, Rocket, or Upay numbers and bank account details
- Security question answers and password (stored in encrypted form)
2.2 Automatically Collected Information
- IP address and device identifier information
- Browser type, operating system, and device model
- Source of website visit (referrer URL)
- Page visit time, duration, and click activity
- Cookies, web beacons, and similar tracking technologies
2.3 Transaction Information
- Deposit and withdrawal history and amounts
- Detailed logs of betting and gaming activity
- Records of bonus and promotion usage
- Transaction time and method
3. Purposes for Using Your Information
ak887 uses the collected information for the following legitimate purposes:
3.1 Account Management and Service Delivery
Your information is used to create, verify, and manage your account. This includes identity verification (KYC), payment processing, bonus distribution, and customer support.
3.2 Security and Fraud Prevention
Your information is used to detect suspicious activity, prevent the creation of multiple accounts, and keep your account protected from financial fraud.
3.3 Responsible Gaming
Monitoring your gaming habits to identify risky behaviour and provide timely support. This is essential to fulfilling our responsible gaming commitment.
3.4 Marketing and Communications
Subject to your consent, you will be informed about relevant offers, promotions, and platform updates. You may opt out of these communications at any time.
3.5 Platform Improvement
User experience is analysed to continuously improve the platform's functionality, design, and quality of service.
4. Cookies and Tracking Technologies
The ak887 website uses cookies and similar tracking technologies. Cookies are small text files stored on your device.
4.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
- Functional Cookies: Remember your preferences such as language and display settings.
- Analytics Cookies: Collect anonymous data about platform usage to help improve our service.
- Session Cookies: Automatically deleted when you close your browser.
You can control or delete cookies through your browser settings. However, disabling certain cookies may prevent you from using the full functionality of the platform.
5. Sharing Information with Third Parties
ak887 never sells your personal information. However, information may be shared with specific third parties in the following limited circumstances:
5.1 Payment Processors
The necessary transaction information is shared with bKash, Nagad, Rocket, Upay, and associated banks to process your deposits and withdrawals. These payment processors operate under their own privacy policies.
5.2 Legal Obligations
Information may be disclosed as required by law in connection with any legal claim or regulatory investigation. Only the minimum necessary information is provided in such cases.
5.3 Technology Service Providers
Game software providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, or Ezugi may receive limited session data for the functionality of games displayed on the platform. These third parties do not receive your personal identity information.
5.4 Business Transfers
In the event of a company merger, acquisition, or asset transfer, user information may be transferred. You will be notified in advance in such cases, and protections equivalent to this Policy will be maintained.
6. Data Security Measures
ak887 applies industry-standard technical and administrative measures to protect your information:
- SSL/TLS Encryption: All data transfers are handled through secure encrypted connections
- Password Hashing: Your password is never stored directly — only a one-way cryptographic hash is stored
- Two-Factor Authentication (2FA): Available for additional account protection
- Access Controls: Only authorised staff can access specific information required for defined tasks
- Regular Security Audits: Regular assessments are conducted to identify and address system vulnerabilities
- Data Backups: Secure backups of data are maintained regularly
- Data Breach Response Plan: Preparations are in place to act quickly in the event of any data breach
However, no data transfer over the internet is entirely risk-free. We make every effort, but we cannot guarantee perfect security. You are also responsible for keeping your account password confidential and contacting us immediately if you notice any suspicious activity.
7. Data Retention Period
ak887 retains your information for as long as it is needed for legitimate purposes or as required by law. Details of our retention policy:
Active Accounts
All information is retained while your account remains active. You can update your information at any time.
Closed or Inactive Accounts
Even after an account is closed, transaction and identity information may generally be retained for up to 5 years for legal, regulatory, and security purposes.
Marketing Data
If consent for marketing communications is withdrawn, the relevant preference data is deleted within a reasonable period.
After the applicable retention period, data is securely deleted or anonymised.
8. Your Rights
As a user of ak887, you have the following rights:
- Access: You may request to know what information we hold about you.
- Right to Correction: If any of your information is inaccurate, you may request a correction. Many details can be updated directly through your account settings.
- Right to Deletion: In certain circumstances, you may request that your information be deleted. However, some information may not be deletable due to legal obligations.
- Right to Restrict Processing: In some cases, you may request that the processing of your information be restricted.
- Right to Object: You may object to your information being used for marketing purposes.
- Data Portability: You may request certain information in a structured format.
To exercise these rights, contact our support team directly via 24/7 live chat or email. We generally respond to requests within 30 business days.
9. Privacy of Minors
ak887 is strictly prohibited for anyone under the age of 21. We do not knowingly collect any personal information from minors. An age verification process is conducted at the time of registration.
If we become aware that information from a minor has been collected inadvertently, we will immediately delete that information and close the associated account.
If you believe a minor is using our platform, please notify us immediately.
10. Changes to This Policy
ak887 may update this Privacy Policy from time to time. Changes may occur in the following circumstances:
- To align with legal or regulatory changes
- When introducing new services or payment methods
- Due to security or technical improvements
- To clarify the policy based on user feedback
For significant changes, we will send a notification to your registered email and update the effective date at the top of this page. Continued use of the platform after any changes will be considered acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us through the following:
Privacy Contact
Email: [email protected]
Live chat support is available in Bengali 7 days a week, 24 hours a day.